Privacy Policy

1. Information We Collect

1.1 Account Information

• Email address (required for account creation)
• Name (optional)
• Password (hashed, never stored in plain text)
• OAuth data if you sign in with Google/GitHub/Apple

1.2 Exchange API Keys

• Exchange API keys and secrets you provide
• These are encrypted using AES-256-GCM before storage
• Decryption keys are stored separately from encrypted data
• We recommend keys with NO withdrawal permissions

1.3 Trading Data

• Trades executed by your agents
• Agent configurations and strategies
• Performance metrics and analytics

1.4 Technical Data

• IP address
• Browser type and version
• Device information
• Usage logs and error reports

2. How We Use Your Information

• Provide Service: Execute trades, manage agents, display analytics
• Billing: Process payments and manage subscriptions
• Communication: Send important service updates and security alerts
• Improvement: Analyze usage patterns to improve the platform
• Security: Detect and prevent fraudulent activity

3. Data Sharing

We share data only with:

• Exchanges: Your API keys are used to execute trades on your behalf
• Payment Processors: Stripe and AsterPay process payments (they have their own privacy policies)
• Infrastructure: Supabase (database), Hetzner (hosting) under strict data processing agreements
• Legal: When required by law or to protect our rights

4. Data Security

While we implement industry-standard security measures, no system is 100% secure. We recommend using unique, strong passwords and API keys with minimal permissions.

5. Data Retention

• Active accounts: Data retained while your account is active
• Closed accounts: Personal data deleted within 30 days
• API keys: Deleted immediately when you remove them or close your account
• Trade history: Retained for 3 years for tax/compliance purposes
• Logs: System logs retained for 90 days

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Object: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@tradeagent247.com

7. Cookies

We use minimal cookies for:

• Authentication: Session cookies to keep you logged in
• Preferences: Remember your settings (theme, language)
• Analytics: Anonymous usage statistics to improve the service

You can disable cookies in your browser, but some features may not work correctly.

8. Children's Privacy

TradeAgent 24/7 is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email and/or a notice on our website. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your data: